> For the complete documentation index, see [llms.txt](https://docs.reportlab.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reportlab.io/people/labor-economics/overview.md).

# Overview

### North Star: One Daily Question

“Do we have the right people on the floor at the right times to deliver the booked + likely-to-happen services—without overpaying for idle time?”